Free shipping on orders $160+
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Shipping, returns, warranty & refunds

Shipping

Orders are shipped within 2-3 working days from the day of ordering (unless specified).

Courier delivery time is usually 2-5 working days. Once your order has been sent, we will send you a tracking link.
New Zealand delivery via NZ Post
  • Standard tracked & signature: $9.50
  • Rural tracked & signature: $14.50
  • FREE SHIPPING NZ Wide on orders $160 and over.
For security and peace of mind we now only use signature required shipping. 
If your delivery address is rural, you must select rural postage. If you do not, we may not send your order until the correct shipping method is paid. 
Covid-19 restrictions may cause delays with deliveries, unfortunately, this is out of our control and we need to be patient. You will be able to track the progress of your order via the tracking link that we will send you once your item has been sent.

 

Returns Policy

If you are not in love with your item we will happily offer an exchange or refund within 7 days from receiving your order. Simply return the unworn goods with the original packaging back to us and we will issue you a credit or refund. Items are returned at your own cost for courier and we ask that you track your item once posted to ensure we receive it safely. 

Due to hygiene reasons we are unable to accept returns for earrings.

Contact us at [email protected] to arrange a return or for any product issues.

 

Refund Policy

If you are not in love with your item we will happily offer an exchange or refund within 7 days from receiving your order.

Simply return the unworn goods with the original packaging back to us and we will issue you a credit or refund. Items are returned at your own cost for courier and we ask that you track your item once posted to ensure we receive it safely.

Contact us at [email protected] quoting your order number for instructions on how to return your item/s. 

Once your return is received in new condition with the original packaging, we will email you to notify you that we have received your return. A full refund of the item/s (excluding any delivery costs) will be processed and received within 7 working days from us receiving the return.

Shipping costs are non-refundable.

**Please note we do not accept returns on earrings due to hygiene.